“Conwy & Denbighshire Mental Health Advocacy Service (CADMHAS) provides a quality, independent user led service which enables vulnerable people and their carers to have a voice to safeguard their health and wellbeing”
We are committed to:
- Promoting independence
- Challenging discrimination and preventing unfair treatment.
- Safeguarding individual rights
QUALITY: Cadmhas works towards ensuring quality as an organisation, an employer and a service provider.
INTEGRITY: Being open and honest in all of our interactions.
AUTONOMY: The right to self-government.
CONFIDENTIALITY: CADMHAS believes that everyone who uses our service has the right to confidentiality. We have systems in place to ensure that all information of a confidential nature is respected and protected.
It is only in exceptional circumstances that we will breach our confidentiality agreement with you.
These exceptions are:
- If you give us information relating to a child being abused;
- If you give us information that leads us to believe that your life, or the life of someone else is at risk
- If you give us information relating to an act of terrorism.
In these circumstances, we would always tell you about the disclosure and to try to gain your co-operation.
Cadmhas Objectives and Aims
To ensure robust financial management systems, as well as the pursuit of all appropriate funding opportunities and proportionate cost reduction measures, in order to maintain the viability of the organisation, working towards increasing income in each fiscal year.
In accordance with current legislation and good practice, staff will be qualified, competent and able to reach their full potential in order to be part of a well-motivated team and to ensure excellent service delivery.
As part of the Personal Development & Review System ( PDR ), the training needs of all staff will be reviewed annually and all staff must hold or be working towards the necessary qualifications to enable them to fulfil their roles and the statutory obligations of the organisation.
Policies & Procedures
All Policies and Procedures will be relevant, comply with current legislation, be up to date, and accessible to all staff* and other bodies as appropriate. Reviews will take place annually unless there is a need to do so outside of this timescale.
*paid staff, volunteers and Board members
CADMHAS will provide a service that is efficient, accessible, timely and of the highest quality possible for all service users and their carers.
Quality & Accreditations
We will maintain and gradually improve our Investors in People status towards Silver in 2017 and Gold thereafter and work towards achieving other nationally recognized awards that will strengthen our commitment to high standards of excellence, improve our expertise and profile (in the advocacy sector).
Grants (and Contracts)
The organization will have the necessary capacity and knowledge to allow sourcing, application and successful achievement of income generation to maintain our position and we will secure (at least) one additional funding stream per annum.
We will build and enhance our working relationships with all partners and commissioners to ensure that we become a leading Advocacy Service.
This post is also available in: Cymraeg