Our Advocates are independent and will represent your wishes without judging you or giving you their own personal opinion. We believe that you are the expert on your life and your view of what you wish to happen is what our advocates will act upon.
Here at Conwy and Denbighshire Mental Health Advocacy Service, or CADMHAS for short, we work in partnership with the people we support. Our advocates provide help to protect the health and wellbeing of vulnerable people and their carers. Our advocates, do not judge and will help the people they support to:
- Have their views and wishes listened to and thought about when decisions are being made about their lives
- To help put their views and worries across
- Understand what services are available
- Let them know what rights they have
- Look at what information, choices and options are available
How does this benefit the people we support?
- Our advocates are independent and can works on behalf of the person they are supporting to review important decisions being made in their life;
- Our advocates know quite a bit about laws that might affect people they support, such as the Mental Health or Mental Capacity Act. They also know about a person’s rights, health and social care systems and community care law;
- Our advocates are able to support people who find it difficult to communicate and to make their views known, especially in meetings or when there are a lot of people around;
- As an independent person from Health or Social Services our advocates can support someone who has nobody else, and speak for them when important decisions are being made.
Cadmhas believes that everyone who uses our services has the right to confidentiality, and all information will remain confidential. We will not hold information from you or share information with people without your permission. It is only in severe situations we will break our confidentiality with you. We would only break our agreement if you provided information on the following
- Information relating to a child being abused
- Information that leaves us to think that your life, or the life of someone else is in danger
- Information relating to an act of terrorism.
Our advocates are not there to take over your life or to make decisions for you. But they are there to listen to your concerns, and help you think through what choices you have to make.
Our Advocates are committed to
- Promoting your Independence
- Challenging unfairness and preventing unfair treatment
- Looking after and protecting your rights
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