Crisis – Help
Mental Health Teams
Conwy:
Nant Y Glyn on Community Mental Health Team on 01492 532164
Roslin Community Mental Health Team on 01492 860926
Denbighshire:
Hafod Community Mental Health Team on 01745 443050
Tim Dyffryn Clwyd Community Mental Health Team on 01745 813138
Powys:
Welshpool – 01938 555076
Newtown – 01686 617300
Llandrindod Wells – 01597 825888
Brecon – 01874 615050
Ystradgynlais – 01639 849994
Alternatively:
Contact your GP
Call NHS Direct on 0845 46 47 for 24 hour advice and information
If you are concerned about an immediate risk of harm to yourself or others phone 999 and ask for the police or ambulance service.
The Samaritans North Wales 01745354545, Powys 01597 823000
The Community Advice and Listening Line (CALL) 0800 132737
Alternative Advocacy Services
DEWIS – Conwy and Denbighshire 01492 588366 / 01443827930.
DEWIS provide an advocacy service for individuals over 18 years of age, who have a learning impairment, or a physical disability, are a carer or an older person, in the Conwy County.
Dewis in Denbighshire, provide an advocacy service for people over 65 years of age, or for carers of an older person.
ASNEW Provide carer’s advocacy in Denbighshire. 01352 759332.
Advocacy Point of Contact
Benefits advice shop 01745 345145
They cover both Conwy and Denbighshire Areas
‘The phone line is staffed by fully qualified welfare rights officers who will give you advice and information on all aspects of the welfare rights system. They provided confidential face-to-face advice. They also offer a specialist tribunal and representative service’.
Citizen’s Advice bureau
Denbigh – 01745 814336
Rhyl – 01745 334568
Llandudno – 03003301158
‘CAB provide free, confidential, impartial advice. CAB can assist with all sorts of issues. You may have money, benefit, housing or employment problems. CAB will provide you with an appointment and look at options with you from that point.’
Community Health Council
Denbighshire – 01978 356178
Conwy – 01248 679284
If you have any concerns or are unhappy about any aspect of service provided by BCUHB the community health council can assist in you raising a concern or complaint. They provide a free and independent advocacy service which is able to help patients or the people acting for them to raise a concern.
Shelter 01745 361444
For Conwy and Denbighshire Area’s
Shelter Cymru advisors are the experts in housing law. Their face-to-face services can provide advice on housing options. Shelter strive to give people the help they need and they campaign to achieve their vision of a safe, secure, affordable home for everyone.
Single point of access.
Conwy – 0300 4561111
Denbighshire – 0300 4561000
SPoA has been developed to support the residents and professionals of Denbighshire. SPoA can provide information, advice and assistance about the services available to ensure that resident’s needs are met appropriately.
The SPoA Team consists of experienced staff from health, social care, and the 3rd Sector, who are able to provide information, advice and assistance about the services available.
