A new community advocacy service is being provided in Gwynedd and Ynys Mon. The service is being provided in partnership by North Wales Advice and Advocacy Association (NWAAA) and CADMHAS.
Who is the service for?
Adults living in Gwynedd & Ynys Môn whose identified need does not meet the criteria for any form of statutory advocacy but require advocacy support regarding a health and social care issue to prevent them from escalating and potentially resulting in crisis.
The service will work with:
- Adults with mental health problems,
- Adults with learning difficulties,
- Adults with physical and sensory disabilities,
- Older people,
- Adults who have acquired brain injuries.
Who is the service not for?
Anyone who is eligible for statutory advocacy services e.g. IMHA, IMCA, IPA
The service also does not provide the following types of advocacy:
- Advocacy for children and young people (Under the age of 18 (16+ if open to CAMHS),
- Advocacy relating to child protection and childcare proceedings,
- Independent NHS complaints advocacy,
- Advocacy for victims of domestic abuse,
- Advocacy for those experiencing acute psychotic episodes.
What support can the advocacy service offer?
- Support people to tackle specific issues ensuring they know their rights, help them understand options, make informed choices and take action to express their views and wishes.
- Provide and support people to understand relevant information on their issues.
- Give support to access, engage with and understand generalist and specialist advice services where needed.
- Assist people to talk to third parties or to talk to them on their behalf – this might include helping a person to write a letter or email, support with making phone calls or assistance with preparing for and attending meetings with a person.
How to refer individuals on their behalf
All referrals will be dealt with by NWAAA.
A person must give their consent to be referred. We will take referrals for individuals from:
- Health and social care services
- Carers and family members/friends
- Any voluntary/community organisations
Any individual can refer themselves to the service either by calling 01248 670852 or emailing email@example.com
Further information on the service
Leaflets and posters will be provided to spread information about the service.
Should you have any questions about the scope or work of the service, please feel free to contact us on 01248 670852 or firstname.lastname@example.org.
We are happy to provide briefing sessions in person or online to teams who wish to know more about the service.
This post is also available in: Cymraeg